Our Dashboard feature gives you an overview of your team’s productivity for the day and allows you to track who is using the system.
Here, you’ll find:
- Message attempts.
- Messages delivered.
- Number of qualified leads.
- Lead ratio—set targets for your team to hit.
- Response time average—we like to set a goal of 10 minutes or less.
- Max response time.
FYI: Your response times reflect activity within your operating hours only.
To see how we do it, watch this YouTube video.