When a prospect is added to the Do Not Call (DNC) list they will be skipped in every future campaign. This function is permanent, so only utilize it for numbers that you know will never be contacted again. Please note that this action will only affect the specific phone number you've applied the DNC option to. For prospects that possess 2 or more phone numbers, the additional numbers will not be added to the DNC list.
Note:
- You can assist Lead Sherpa users by adding hostile prospects to the Master Do Not Call List.
- Messages may still be sent and received on the prospect page when a prospect is marked DNC.
For additional information pertaining to the topic, please refer to the video below.