During this session we covered: 

- New feature: Inactivating a number before releasing

- Sherpa general walk-through

- Skip trace tab (uploader template and required info, hit rates, returned data)

- Audible notifications and checking new messages

- Deleting data (and why you can't)

- RVM best practices for callbacks

- Initial template best practices, how many templates

- What a good delivery/response rate is and how to improve it

- "Owner not verified"

- List quality score

- How to create a follow up campaign

- Dashboard and reporting

- Downloading lead stage csv.s across entire account

- Adding a market

- Zapier webhook (and a greyed out Zapier button)

- Adding your own DNC list

...and more!