Metrics and KPIs

Tip and tricks to understanding Sherpa's stats and KPIs.

Understanding Campaign Stats
Once you’ve sent some batches of messages, you can start analyzing your campaign stats to see the quality of your data and messages. Simply scroll down to t...
Wed, 29 Jul, 2020 at 1:48 PM
Reading Response Rates
After sending a few batches you can start to compare data and, if sending messages in groups of 100 (as we suggest), you can easily detect at what point som...
Wed, 29 Jul, 2020 at 1:50 PM
Messaging Best Practices & Delivery Rates
When it comes to delivery rates, the more numbers you have in your number manager the better. Outgoing messages are cycled through every number in your acco...
Mon, 13 Jul, 2020 at 10:12 AM
Reading the Dashboard
Our Dashboard feature gives you an overview of your team’s productivity for the day and allows you to track who is using the system.  Here, you’ll find:...
Wed, 29 Jul, 2020 at 1:52 PM
Splitting text to columns in Excel
In order to get the best hit rate from our Skip Trace tool you'll need to separate your prospects first and last names into separate columns... but oft...
Mon, 3 Jun, 2019 at 1:59 PM