FAQs regarding uploading data
Q: When uploading data for campaigns, is there a limit on phone numbers per prospect? A: Yes. Each prospect can have up to 3 phone numbers.
Wed, 15 May, 2019 at 10:14 AM
Q: I mapped my data incorrectly... can I fix it? A: Yes. You are only charged one time to upload a prospect with up to 3 phone numbers. If your uploaded li...
Thu, 30 May, 2019 at 4:15 PM
Q: What if I only have a property address - do I need a mailing address to use Sherpa? A: Both mailing and property addresses are required in order to main...
Thu, 30 May, 2019 at 4:19 PM
Q: Do landlines count against my monthly upload limit? A: Yes. Sherpa checks every number with 100% accuracy to determine phone type. If a prospect has 3 l...
Thu, 23 May, 2019 at 2:27 PM
Q: Can I skip trace an LLC or Trust? A: Yes! Enter the entity name under the first or last name column and fill in the rest of the record data as usual.
Wed, 15 Apr, 2020 at 11:11 AM
Q: How do I message all three prospect numbers? A: All three numbers are added to the queue when you upload your list into a campaign. Unless you've v...
Thu, 20 Jun, 2019 at 1:39 PM