How do I add LeadSherpa as a new user to my Telnyx account?


In this guide, we'll walk you through the process of adding a new user to your Telnyx account. This article provides clear instructions and screenshots to make the process easier.


Step 1: Log in to Your Telnyx Account

Open your web browser and go to the Telnyx login page. Enter your credentials and click "Log In".


Step 2: Navigate to the Account Settings

Once logged in, on the menu on the left, scroll down until you see the "Account Settings". From the dropdown menu, select "Advanced Features."



Step 3: Add the email of the person you would like to invite

In the "Account Settings," under "Sub-users & Permissions," you will find a box to add the email from the person you would like to invite. After that is done, click on "Invite".

   → The email has to be unique within Telnyx (you can't add an email that is already linked to a Telnyx account)

   → To add LeadSherpa support to your account, please make sure to add the email using the following format:

         - support+company_name@leadsherpa.com

            - For example, if your Company Name is "Lead Sherpa," the email would become support+lead_sherpa@leadsherpa.com 



Step 4: Invitation

After the invitation process is complete, Telnyx will send an invitation email to the new user with instructions on how to join the account.