How can we help you today?
Enter your search term here...
New support ticket
Check ticket status
Welcome to Lead Sherpa
About Lead Sherpa
Skip Trace Data & Pricing
Help! Who do I contact for support?
New User Onboarding Videos
SMS Compliance Guide - A2P 10DLC (Always up-to-date)
Pre-litigator and litigator-associates... What's the difference?
Can I add new markets to my account?
How do I reorder my Lead Stage list?
Why is my list quality score 0 (or really really low)?
Can I record my calls?
See all 33 articles
How To Start A New Campaign
Setting Up Your Account
Creating new outgoing templates
Replying To Messages
Edit or Duplicate Prospect
See all 11 articles
Metrics and KPIs
Understanding Campaign Stats
Messaging Best Practices & Delivery Rates
Reading the Dashboard
Splitting text to columns in Excel
How To Use Prospect Relay
What is the "Auto-Dead" feature?
Pushing Leads to CRM
Creating Follow Up Campaigns
Zapier Setup: Connect Sherpa to Podio or other CRM!
See all 25 articles
Is Lead Sherpa Compliant?
How Do I Access Sherpa’s Software?
Can I Use Sherpa For The Skip Trace Tool Only?
How Do I Export Or Download My Campaign/Prospect Data?
What is the Golden Address?
Should I Bother With Retail Leads?
Is There A Limit On Phone Numbers Per Prospect Upload?
I mapped my upload data incorrectly, can I fix it?
What if I only have a physical property address (no mailing address)?
Do landlines count against my monthly upload limit?
Can I skip trace an LLC or Trust?
See all 6 articles
May I Use Sherpa For Buyer Campaigns?
If I add a prospect to the Do Not Call (DNC) list, will they ever be contacted again?
Can I Download All Of My Skip Traced Data In One Comprehensive Export?
Troubleshooting Skip Trace Upload Issues
Auto-Dead Issues: How To Turn It On/Off
Campaign Call-Forwarding Number Not Working
Why is Sherpa quoting for more rows/columns than what I actually have in my csv.?
Skip Trace "Error: Declined"
See all 10 articles
Webinar: Keys To Success With Sherpa
Webinar: Watch How We Use Sherpa
Webinar: Tricks For Using Sherpa's Data
Webinar: What's new with Sherpa, what's coming, and upload demo
Training + Q&A Webinar -- July 16
See all 21 articles
YouTube Training Library
Join Our Facebook Community
Feedback and Testimonials
User tips and lessons learned
Information safety and security
Cancel or Pause Your Sherpa Subscription
Is Sherpa texting legal or compliant in my state?
Updates to legacy accounts
Twilio Benefits & FAQ
How to create and integrate Twilio into Sherpa
What does Twilio cost?
If I use Twilio, do I get a discount with Sherpa?
Can I use Twilio in more than one market?
See all 7 articles
How to create a new Direct Mail campaign
How to view your Direct Mail campaigns
How to Edit a Direct Mail campaign!
How to cancel a Direct Mail campaign
Why use Direct Mail?
See all 7 articles