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Welcome to Sherpa
Skip Trace Data & Pricing
Help! Who do I contact for support?
Pre-litigator and litigator-associates... What's the difference?
Can I add new markets to my account?
Why is my list quality score 0?
Do I have to match the uploader template exactly?
Can I export a list of the prospects who have not replied?
See all 16 articles
How To Start A New Campaign
Setting Up Your Account
Sending New Campaign Messages
Replying To Messages
Clone Prospect: modify / edit a name and number
See all 6 articles
Metrics and KPIs
Understanding Campaign Stats
Reading Response Rates
Messaging Best Practices & Delivery Rates
Reading the Dashboard
Splitting text to columns in Excel
How To Use SMS Relay
What is the "Auto-Dead" feature?
Pushing Leads to CRM
Creating Follow Up Campaigns
Zapier Setup: Connect Sherpa to Podio or other CRM!
See all 11 articles
Is Sherpa Compliant?
How Do I Access Sherpa’s Software?
Can I Use Sherpa For The Skip Trace Tool Only?
Does Sherpa have an app?
How Do I Export Or Download My Data?
What is the Golden Address?
Should I Bother With Retail Leads?
Is There A Limit On Phone Numbers Per Prospect Upload?
I mapped my upload data incorrectly, can I fix it?
What if I only have a physical property address (no mailing address)?
Do landlines count against my monthly upload limit?
Can I skip trace an LLC or Trust?
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May I Use Sherpa For Buyer Campaigns?
If I add a prospect to the Do Not Call (DNC) list, will they ever be contacted again?
Troubleshooting Skip Trace Upload Issues
Message Stuck As Unread (Blue Message)
Auto-Dead Issues: How To Turn It On/Off
Campaign Call-Forwarding Number Not Working
Why is Sherpa quoting for more rows/columns than what I actually have in my csv.?
See all 13 articles
Webinar: Keys To Success With Sherpa
Webinar: Watch How We Use Sherpa
Webinar: Tricks For Using Sherpa's Data
Webinar: What's new with Sherpa, what's coming, and upload demo
Training + Q&A Webinar -- July 16
See all 21 articles
YouTube Training Library
Join Our Facebook Community
Feedback and Testimonials
User tips and lessons learned
Information safety and security
Cancel or Pause Your Sherpa Subscription
Is Sherpa texting legal or compliant in my state?
Updates to legacy accounts