We offer multiple ways you can get your Lead Sherpa questions answered. You will be able to access our Knowledge Base Support Articles, as well as submit a Support Request to our live help desk through the "Help" icon in your account.
Requests submitted to our live support desk will be answered during business hours (M-F 9am-5pm mountain time). Any requests received outside of business hours will be answered the next business day.
Accessing the Help Icon
1. Log into your Lead Sherpa account
2. Click on the "Help!" icon located at the bottom left-hand corner of your navigation menu. This will prompt the help window to be opened for access to our Knowledge Base Support Articles. These articles are designed to provide on-demand access to resolutions for common questions and troubleshooting.