You can always write a support request to and we'll be happy to answer any questions you have!

Or, you may quickly find the answer to your question by reviewing one of our Knowledge Base Articles. Most questions can be answered through this medium and we've now made this tool accessible to you via the in-app Help Button

Accessing the Help App

  1. Log into your Lead Sherpa account
  2. Click on the "Help!" icon located at the bottom left-hand corner of your navigation menu. This will prompt the help window to be opened for access to our Knowledge Base Support Articles. These articles are designed to provide on-demand access to resolutions for common questions and troubleshooting.

3. Type in the question, topic, or issue that you're experiencing within the search menu. A list of corresponding articles will appear in relation to the identified keywords of your input.


4. Click on the article that best correlates to your needs and apply its suggestions to fulfill your troubleshooting needs.
5. If you still have questions, please submit a support request by clicking on the "Submit Support Request" prompt and filling out the required fields or contact us at

Lead Sherpa Tip: Please include any screenshots or applicable reference items pertaining to your issue for ease of resolution.