FAQs

Number Health Explained
This article will provide a walkthrough of what the Number Health status pertains to and how you may utilize this indicator to better understand the state o...
Thu, 28 Jul, 2022 at 10:53 AM
How To Text the Same Prospects With a Different Number
Method 1: Recontacting Prospects With a Different Number Via Follow-Up Campaign Access the campaign that you would like to re-contact Click "Create ...
Mon, 18 Jul, 2022 at 4:46 PM
How to Use Different Company Names in Templates
If you possess different company names for different markets or are in process of updating your company name, you can switch between these different names b...
Mon, 18 Jul, 2022 at 4:47 PM
Why are there not enough active numbers in this market?
Question: I've added Lead Sherpa numbers / integrated my Twilio account but when I go to send a SMS campaign, I receive a message that there are "...
Wed, 15 Dec, 2021 at 10:39 AM
I'm on "cool down," what does this mean?
When sending SMS, sometimes your messages will get marked as spam. If enough of these outgoing SMS get marked as spam, you will get put into a "cool do...
Wed, 17 Nov, 2021 at 7:08 AM