FAQs

How To Text the Same Prospects With a Different Number
Method 1: Recontacting Prospects With a Different Number Via Follow-Up Campaign Access the campaign that you would like to re-contact Click "Create ...
Mon, 18 Jul, 2022 at 4:46 PM
How to Use Different Company Names in Templates
If you possess different company names for different markets or are in process of updating your company name, you can switch between these different names b...
Mon, 18 Jul, 2022 at 4:47 PM
Why are there not enough active numbers in this market?
Question: I've added Lead Sherpa numbers / integrated my Twilio account but when I go to send a SMS campaign, I receive a message that there are "...
Wed, 15 Dec, 2021 at 10:39 AM
I'm on "cool down," what does this mean?
When sending SMS, sometimes your messages will get marked as spam. If enough of these outgoing SMS get marked as spam, you will get put into a "cool do...
Wed, 17 Nov, 2021 at 7:08 AM
Reading Response Rates
After sending a few batches you can start to compare data and you can easily detect at what point something starts to not work. Here’s some insight into wha...
Wed, 24 Aug, 2022 at 8:07 AM